The second-hand marketplace Users Share Anger Regarding Size Modifications
Vinted users have been reacting angrily following a change that caused listings displaying inaccurate size information.
This online marketplace has altered its size classifications for female and kids' apparel but did not contact all shoppers about the modification.
Digital Channels Reaction
Numerous buyers and vendors are expressing on platforms claiming that product pages now present a modified sizing category compared to what was initially listed due to the recalibration.
The company said the new system was more in line with comparable marketplaces.
The platform has recommended to check their listings and manually change the size when needed, causing user dissatisfaction.
Measurement Approach Updates
Before the change, the measurements included one number and one letter, like S/8 or M/10.
The updated approach includes an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the size labels have been reassigned - for example a size L was previously a 12 but now shows as UK 16-18.
User Stories
A fashion influencer, who produces content about larger sizing, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
A different member, located in Scotland, stated items she posted featuring size 14 markings were appearing on the platform as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she said.
Necessary Adjustments
Another shopper, located in England, said she had been left angered by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and platform income has been essential for me since losing part of my income," she said.
Marketplace Information
The service features exceeding 100 million members, including 18 million in the UK.
It has emerged as a preferred choice versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: previously, the service retracted a modification concerning shipment methods due to shopper criticism.
